Tips for a Great Teleconsultation Experience

Depending upon the mode of teleconsultation you have chosen, here are simple tips to follow for a great experience.

Tips for a Great Video Call on RECLICA

Here are five tips for all participants in a RECLICA video call that can enrich call experience: 

1. Prefer laptop over mobile:

To have a great video experience always prefer a large screen device such as laptop or desktop over a small screen device such as smartphone. A larger canvas aids in better information exchange and hence quality of consult.

2. Use modern browsers to connect:

Use modern browsers such as Chrome, Firefox or Safari to connect to call. Other browsers may or may not support modern technologies that RECLICA uses.

3. Use fast Internet connection:

Video quality changes with Internet speed, so the faster your connection, the better the quality of your video will be. Use device connected to Ethernet cable or Wi-Fi for video call.

4. Allow access to camera and microphone:

Ensure you use a device that has a functional web camera and microphone. Close other applications that might be using computer power or have access to your camera or microphone for a better call experience.

5. Use a device with good processing speed:

Sending and receiving video takes a lot of computer power. Old or slow computers or smartphones will have a harder time processing the video, which can cause choppiness. 

Tips for a Great Phone Call

Your doctor will call you at a time as per your appointment. Ensure that you have provided correct mobile number while booking the appointment.
Your doctor is a busy person, so ensure your phone line is not engaged around scheduled time of your appointment.
Needless to say, you don’t want your phone’s battery to give up while in the call. So keep it well charged!

Tips for a Great WhatsApp Audio/Video Call

Make sure you have provided correct mobile number and have a strong Internet connection when placing or receiving WhatsApp audio/video call.
A poor or improperly configured connection might result in poor video and audio quality.
If you're connected to Wi-Fi, your video call quality is dependent on your wireless network signal and network data speed.

Tips for a Great Text Consultation Experience

Your doctor will review your case in details and may ask you follow-on questions, if need to be.
When your doctor has all the information he/she will give you advice/e-prescription/opinion.
RECLICA will remind you as soon as your doctor responds to your Text Consultation within stipulated time period.