Tips for a Great Video Call on RECLICA

Here are five tips for all participants in a RECLICA video call that can enrich call experience: 

1. Prefer laptop over mobile:

To have a great video experience always prefer a large screen device such as laptop or desktop over a small screen device such as smartphone. A larger canvas aids in better information exchange and hence quality of consult.

2. Use modern browsers to connect:

Use modern browsers such as Chrome, Firefox or Safari to connect to call. Other browsers may or may not support modern technologies that RECLICA uses.

3. Use fast Internet connection:

Video quality changes with Internet speed, so the faster your connection, the better the quality of your video will be. Use device connected to Ethernet cable or Wi-Fi for video call.

4. Allow access to camera and microphone:

Ensure you use a device that has a functional web camera and microphone. Close other applications that might be using computer power or have access to your camera or microphone for a better call experience.

5. Use a device with good processing speed:

Sending and receiving video takes a lot of computer power. Old or slow computers or smartphones will have a harder time processing the video, which can cause choppiness.